PHED rolls out verification code for staff authentication


* Code to weed off impersonators

By Gladys Nweke

The Port Harcourt Electricity Distribution (PHED) has introduced staff verification code said to be intended to weed out fake and unscrupulous members of the public masquerading as staff of the company in order to defraud unsuspecting Nigerians.

The new development was launched at the Corporate Headquarters of the company in Port Harcourt by its Managing Director and Chief Executive Officer, Dr. Henry Ajagbawa.

Dr Ajagbawa said the technology was imperative given the threats posed by unscrupulous members of the public masquerading themselves as staff of PHED, stating that the staff verification code would unmask the culprits.

The PHED boss also explained that to authentic a real staff of the company, three steps must be followed.

Step 1: The staff would send an SMS starting with S alongside his/her identity number to 09088764685.

Step 2: A six-digit code would be generated and be given to the customer who would in turn type the letter I in upper case alongside the generated code and SMS to the same phone number – 09088764685.

Step 3: A message would be received by the customer showing every piece of information such as name, location, department, zone among others about the staff.

Acting Manager, Corporate Communications, PHED, Chioma Aninwe, explained that with the above steps, customers can authenticate the particulars of the staff confirming him/her as real.

Aninwe also disclosed that the staff verification code was in the series of technological improvement embarked upon by the company aimed at serving its customers seamlessly in Akwa Ibom, Bayelsa, Cross River and Rivers states.